Monday, December 10, 2007

New Year's Resolution -- I will avoid library fees in 2008

What do you do when you get a Library email?

Do you hit the delete button and wonder why the library is sending you spam?

Or do you delete it thinking that you will return overdue items today and then get busy, forget and rush out of the house to make it to class...without the materials?

FACT: Email is official university correspondence and Library email is not spam. You receive a courtesy reminder days BEFORE your items are due to help you avoid overdue charges. This email reminds you to renew or return your borrowed items RIGHT NOW before they are overdue.

The courtesy Library email includes a link to click on that takes you to the Library webpage so you could easily renew any items, by clicking on "Your Record."

Take ONE MINUTE and renew your library items, even if you think you'll remember to bring them back, because you will be giving yourself a little extra time in case life gets hectic.

Consequences of ignoring library emails:
1) blocked from registering, adding or dropping a course or getting transcripts,
2) blocked at the Library from checking out items, Using Interlibrary Loan and Universal Borrowing,
3) unpaid charges sent to collection

FACT: Every semester there are patrons who rack up overdue charges because they ignore their Library emails and forgot to renew or return their items until they get a University invoice detailing replacement costs.

Take advantage of your Library courtesy emails -- RENEW RIGHT NOW.

Return Library materials:

1) 24/7 to either of the two outside material return slots,
2) to any University of Wisconsin library,
3) through the U.S. mail, UPS or FedEx. You will be pleasantly surprised to see how little it costs to send items back via Post Office's Library Mailing rate http://pe.usps.com/text/dmm300/183.htm

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